Carnival Corporation and Carnival plc (collectively referred to as "Carnival") operate under a dual listed company structure with primary stock exchange listings in the United States and the United Kingdom. Carnival is a global cruise business with a portfolio of leading cruise brands, including P&O Cruises Australia, Princess Cruises, Carnival Cruise Line, Holland America Line, Seabourn, Cunard Line, P&O World Cruises, AIDA, Costa and Fathom (‘Carnival brands’).
This privacy notice applies to all employees, crew, contractors, temporary staff, external agents, partners, consultants and vendors (including concessions staff on board ships) working on behalf of Carnival brands (referred to in this privacy notice as ‘employees’). It provides information regarding the processing of the personal data that you, in your capacity as the Data Subject (hereinafter the ‘Data Subject’), provided to us in order to initiate and execute your Contract of Employment (hereinafter the ‘Contract of Employment’) for the global operations and/or shipboard and shoreside activities of the following Carnival brands and/or their legal agents: Princess Cruise Lines, Ltd., Holland America Line N.V., in its capacity as general partner of Cruiseport Curacao C.V., Seabourn Cruise Line Limited, Carnival plc trading as P&O Cruises Australia, Carnival plc trading as Cunard Line, HAL Maritime Limited, HAL Beheer B.V., Navitrans B.V., Marine Manpower Services (Guernsey) LTD, Carnival Japan Inc., Cunard Celtic Ltd., Fleet Maritime Services (Bermuda), Ltd., HAL Properties Limited, Holland America Line Inc., Princess Cays Limited, Royal Hyway Tours, Inc., Tour Alaska LLC, Westmark Hotels of Canada Ltd., Westmark Hotels, Inc., Carnival Corporation Hong Kong Limited, Carnival Corporation Korea Ltd., Global Shipping Service (Shanghai) Co., Ltd., Carnival plc (Singapore Branch), Carnival plc Taiwan Branch, UK Carnival plc Cruises Beijing Representative Office, UK Carnival plc Cruises Chengdu Representative Office, UK Carnival plc Guangzhou Representative Office, and UK Carnival plc Shanghai Representative Office , (hereinafter the ‘Company’).
Your privacy is important to us. We respect the privacy rights of all individuals and we are committed to handling personal data responsibly and in accordance with applicable law. This privacy notice explains what personal data Holland America Line collects, uses, and maintains (collectively "processes") about you in the operation of its business, how it uses that data, and your rights to that data.
Please note that this notice applies to the handling of your personal data as an employee. Additional details concerning the Company's governance and privacy requirements for employee data can be found in internal resources including the Employee Handbook, Information Security Standard, Technology Use and Privacy Policy, Information Governance Policy and all related articles in seafarer’s agreements.
This notice does not cover your use of the Company's consumer products and services as a consumer, outside of your regular employment or assignment with any of the affiliate brands of the Company. To learn more about the Company's data collection practices that cover your use of our products as a consumer, please read our Privacy Policies located on the applicable brand websites.
This notice is not intended and shall not be read to create any express or implied promise or contract for employment, for any benefit, or for specific treatment in specific situations. Nothing in this notice should be construed to interfere with the Company's ability to process employee data for purposes of complying with its legal obligations, or for investigating alleged misconduct or violations of Company policy or law, subject to compliance with internal policy and local legal requirements.
The Company’s processing of personal data is in all cases subject to the requirements of local law, internal policy, and any consultation requirements with worker representatives (where appropriate). To the extent this notice conflicts with local law in your jurisdictions, local law controls.
The data we collect can include the following, but is not limited to:
We do not process special categories of personal data (also referred to as ‘sensitive’ personal data) about you except where there is a legal reason to do so, either as part of your contract of employment, where we are under an obligation to process that data, or where you have asked us to do so. Special categories of personal data pursuant to Articles 9 & 10 of Regulation (EU) 2016/679 may include data such as:
The processing of your personal data and those of your family members (hereinafter the “Data”), including special categories of such data, is carried out for the following purposes and in accordance with the following legal basis:
You are informed that the security checks and other means of monitoring entrances to the Company’s head office, ships and other premises, as well as associated inspections, internal auditing and reporting of misconduct, will be carried out in full compliance with the principle of necessity and, where applicable, with the prohibition on the use of such cameras to monitor the work of employees and that the image data will only be processed by persons expressly authorized to this end and only be stored for the time strictly necessary for the aforementioned security purposes, or for any longer periods laid down in specific trade union agreements or stipulated by judicial authorities.
We may also collect personal data about you from third parties or public sources as needed to support the employment relationship. We may conduct lawful background screenings, to the extent permitted by law, through a third-party vendor for information about your past education, employment, credit and/or criminal history. In the event of a natural disaster or other life/safety emergency, we may rely on public social media posts or other public sources to account for employees if otherwise unable to contact them. Additionally, if there is an investigation of an employee matter, we may obtain information relevant to the incident from external sources including private parties, law enforcement or public sources like news sources and public social media posts.
The provision of the Data is necessary to finalize and execute the Contract of Employment and to comply with the associated contractual and legal requirements. Failure to provide the Data may make it impossible to execute the Contract of Employment or to fulfill some or all of the associated contractual and legal requirements. The Company will only share your personal data with those who have a legitimate need for it. Wherever we permit a third party to access personal data, we will make sure the data is used in a manner consistent with this notice (and any internal data handling guidelines consistent with the sensitivity and classification of the data.) your personal data may be share with our subsidiaries and affiliates and other third parties, including service providers, for legitimate purpose including but not limited to as follows: The Data will be disclosed to the following categories of recipients, for the purposes mentioned above:
The Company operates at the global level and therefore personal data may need to be transferred to countries outside of where it was originally collected. For example, because we are headquartered in the United States, information collected in other countries is routinely transferred to the United States for processing. When we transfer your personal data to another country, we will ensure that this transfer complies with applicable laws and legislation. The Company has Model Clauses in place for the collection, use, and retention of personal data transferred from the European Union to other countries. This data is only transferred to other Carnival Group companies and/or to third party service providers, and only for the aforementioned purposes.
The Company is committed to protecting the security of your personal data. We will use a variety of security technologies and procedures to help protect your personal data from unauthorized access, use, or disclosure. For example, we store the personal data you provide on computer servers with limited access that are located in controlled facilities, and when we transfer certain highly confidential or sensitive personal information, we protect it through the use of encryption.
Personal data will be stored according to applicable laws or regulatory requirements and kept as long as is necessary to fulfill the purposes for which the personal data was collected. Generally, this means that your personal data will be retained as documented in our corporate retention schedule and applicable riders and supplements.
We will only use your personal data for the purposes outlined in this notice or such purposes as may be reasonably compatible with the original purpose for which it was collected or there is an alternative legal basis for the further processing.
We may occasionally update this privacy notice. When we do, we will revise the “last updated” date at the top of the privacy notice. If there are material changes to this notice or in how the Company will use your personal data, we will use reasonable efforts to notify you wither by prominently posting a notice of such changes before they take effect or by directly sending you a notification. We encourage you to periodically review this privacy statement to learn how the Company is protecting your personal data
The Data Controller is Holland America Line N.V., headquartered in Seattle, Washington, USA.
Holland America Group Privacy, attn: Data Protection Officer, 450 3rd Ave West, Seattle, WA 98119 USA Email to privacy@carnival.com
In addition to the information shared above, EU employees may have certain rights under applicable data protection laws (including the EU General Data Protection Regulation and local legal implementation of that Regulation, which include the rights to:
Application of the above rights may vary depending on the type of data involved, and the Company’s particular basis for processing the personal data.
To make a request to exercise one of the above rights, please contact privacy@carnival.com. We will consider and act upon any requests in accordance with applicable data protection laws. Please note that we may request specific information from you to enable us to confirm your identity and right to access, as well as to search for and provide you with the personal data that we hold about you. We may, in limited circumstances, charge you a reasonable fee to access your personal data; however, we will advise you of any fee in advance.
If we are relying on your consent to process your personal data, you have the right to withdraw your consent at any time. Please note, however, that this will not affect the lawfulness of the processing before its withdrawal.
EU employees may also direct questions about how we handle personal information to the Data Protection Officer at privacy@carnival.com. While the Company hopes it can answer any questions that you may have, if you have unresolved concerns you also have the right to complain to a relevant data protection supervisory authority in the EU.